Returns
Return Policy
Returns made within 7 days of the delivery date are eligible for return for store credit. To be eligible for return, the item must be in its original, unused, unaltered, and unwashed condition with all tags and packaging intact. The customer will be responsible for return shipping costs.
Please notify us through the Contact page in the Information section at the bottom of the webstore to begin this process, indicating your order number and details.
Damaged Products
Upon receiving your order, please carefully inspect the item for any defects or damages. If an issue is discovered, customers can report any damaged products within 7 days of the delivery date. To be eligible for return or exchange, the item must be in its original, unused, unaltered, and unwashed condition with all tags and packaging intact.
Please notify us through the Contact page in the Information section at the bottom of the webstore to begin this process, indicating your order number and details.
Exchanges
If you would like to exchange the item you have purchased, please notify us within 7 days of the delivery date. To be eligible for exchange, the item must be in its original, unused, unaltered, and unwashed condition with all tags and packaging intact.
Please notify us through the Contact page in the Information section at the bottom of the webstore to begin this process, indicating your order number, order details, and the details for your desired exchange.
If the desired item has been sold out, a refund of store credit will be sent instead.
Refunds
Once the item is received back at our studio and inspected, we will notify you if the return is approved and the value of your purchase will be sent to your email as store credit.